1. Introduction

Welcome to Netrunners (“we,” “our,” or “us”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at netrunners.work and use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide through our contact form:

• Personal Information: Full name and email address
• Project Information: Description of your project requirements
• Service Preferences: Selected services you’re interested in (UI/UX Design, Web Development, CRM Development, etc.)

2.2 Automatically Collected Information

• Security Verification: Cloudflare Turnstile tokens for bot protection
• Technical Information: IP address, browser type, device information, and access times
• Usage Data: Pages visited, time spent on pages, and interaction patterns

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries and provide project estimates
• To communicate about our services and potential collaborations
• To prevent spam and ensure security using Cloudflare Turnstile
• To improve our website and services
• To comply with legal obligations

4. How We Store and Protect Your Information

4.1 Data Storage

We do not store your personal information in traditional databases. When you submit our contact form, your information is immediately transmitted via secure webhook to our Discord communication system for internal processing and response.

4.2 Security Measures

• SSL/TLS encryption for all data transmission
• Cloudflare Turnstile protection against automated submissions
• Content filtering to prevent spam and malicious submissions
• Secure webhook transmission to Discord
• Regular security audits and updates

5. Third-Party Services

5.1 Cloudflare

We use Cloudflare Turnstile for security and bot protection. Cloudflare may collect and process certain technical information. Please review Cloudflare’s Privacy Policyfor more information.

5.2 Discord

Contact form submissions are transmitted to Discord for internal communication purposes. Please review Discord’s Privacy Policy for more information.

5.3 Google Fonts

Our website uses Google Fonts for typography. Google may collect usage data. Please review Google’s Privacy Policy for more information.

6. Data Retention

Since we don’t store personal information in databases, your contact form data is retained only as long as necessary for business communication purposes within our Discord system. We regularly review and delete old communications that are no longer needed for business purposes.

7. Your Rights

You have the following rights regarding your personal information:

• Right to Access: Request information about data we may have about you
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information
• Right to Object: Object to certain processing activities
• Right to Data Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

8. International Data Transfers

Our services may involve the transfer of information to countries outside your country of residence, including the United States, where our third-party service providers (Cloudflare, Discord) operate. We ensure appropriate safeguards are in place for such transfers.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: [email protected]